The travel industry is constantly evolving, and travel agencies and Destination Management Companies (DMCs) specializing in tailor-made programs need technological tools that enable them to work more efficiently, streamline their processes, and optimize customer experience.
In this context, an innovative travel tech startup emerges: Destinno. This company has developed a visually appealing software platform that offers a comprehensive solution for the creation, management, and delivery of personalized travel proposals in digital format. Destinno aims to transform how travel agencies and DMCs manage their daily operations, making them more efficient while saving time and resources.
A Cloud-Based Platform to Simplify and Streamline the Management of Custom Proposals and Budgets
One of the biggest challenges travel agencies face is the creation and personalization of travel proposals. This process often requires significant time and effort, from selecting itineraries to customizing every detail for the client, making it complex and prone to errors.
The platform addresses this issue by enabling the quick creation of personalized proposals in digital format. It allows agents to design and send detailed itineraries with images and maps, including information about flights, accommodations, activities, transportation, and more, within minutes. The system integrates with accommodation and flight APIs, allowing it to auto-complete this information efficiently.
Moreover, each proposal can be fully customized according to the client’s preferences, ensuring that agencies can offer a premium and completely personalized service.
Efficiency in Managing and Delivering Travel Documentation
Beyond proposals, one of the greatest added values of such software tools is their ability to manage all travel documentation digitally, with real-time updates for any changes.
Using the platform, travel agencies can manage all final travel documentation digitally, including vouchers, issued flights, hotel bookings, final itineraries, insurance policies, and more. This not only enhances operational efficiency but also eliminates the chaos of paper documents, providing agencies with a more organized and sustainable way of operating.
A Personalized Portal for Agency Clients
These types of platforms not only enhance the experience for agencies but also for their clients. One of the key features is the creation of a personalized portal for agency clients. Through this web portal, clients can view their detailed and customized travel proposals anytime and from any device, share them on social media, and download them as a PDF.
Additionally, the platform allows clients to complete their bookings independently by entering their personal information and uploading essential documents, such as passports.
This client-focused approach not only simplifies the booking process but also offers a higher level of transparency, as clients can review all aspects of their trip before proceeding with confirmation.
Key Benefits for Travel Agencies
- Time Savings: The automation and digitization of proposals and documentation allow agents to save valuable time, spending less on repetitive tasks and more on what truly matters—delivering quality experiences to clients.
- Operational Efficiency: With all the necessary functionalities integrated into a single platform, agencies can manage each phase of the trip more efficiently, from proposal creation to final documentation management.
- Full Personalization: The software allows the creation of visually appealing itineraries fully tailored to each client’s needs and desires, helping agencies provide a more personalized and differentiated service compared to competitors.
- Increase and Faster Sales: The platform allows clients to access their proposal from any device, anywhere, and make bookings quickly and effortlessly. Additionally, clients can upload their personal documents, such as passports, accelerating the reservation process
- Digital Management of Documentation: All travel documentation, such as flight tickets, hotel bookings, and vouchers, can be managed digitally and in real-time, making it easy for both agents and clients to access.
- Data Security and Compliance: The platform complies with data protection regulations, ensuring that all personal information provided by clients is secure and protected. Furthermore, it offers an organized system for storing essential documents.
The Future of Digital Tourism
With the rise of digitalization in the tourism industry, this type of software platform is positioned as a key tool for travel agencies and DMCs seeking to modernize their proposal presentation processes, increasing conversion rates by offering a smoother and more satisfying experience for clients.
By incorporating generative Artificial Intelligence and other emerging technologies such as multi-channel payment systems, it is anticipated that these tools will be able to create fully customized itineraries from scratch even more efficiently, significantly enhancing the customer experience.